Products Listing Policy


This policy is considered as an appendix to the main agreement, E-Commerce Service Agreement, concluded between Madad Service LLC as the First Party and the member (seller) as the Second Party. This policy governing the system and terms and conditions of products listings insertion, by the member (seller), on Madad Service LLC website as follows:


The member (seller) must display and insert the products listings with clear, accurate details on Madad Service LLC website.


General prohibitions

  1. The member (seller) is prohibited from publishing or selling or purchasing or inserting any product or product content that is restricted or forbidden by Islam or Saudi Arabia legal system on the (Website).
  2. The member (seller) is prohibited from publishing or selling or purchasing or inserting any illegal materials or the material which could be used in illegal purposes on the (Website).
  3. Madad Service LLC has the right, without informing the member (seller), to remove any commercial materials and disable the account if any member(seller) violates this policy.
  4. Madad Service LLC has the right, voluntarily and by individual and exclusive discretion, to impose additional restrictions and prohibitions.


The member (seller) is prohibited from publishing or selling or purchasing or inserting, on Madad Service LLC website, the following products or materials:

  1. Financial services, including money transfers, issuance of bank guarantees and credits letters, loans, fundraising and funding for personal investment, and so on.
  2. Foods or supplements which is forbidden or illegal or that improve sexual health.
  3. Tobacco products: including - for example, but not limited to - cigars, cigarettes, cigarette tobacco, pipe tobacco, hookah tobacco, tobacco leaves which are used for chewing, nicotine and liquids used in electronic cigarettes.
  4. Medical purposes and substance abuse materials - for example, but not limited to, alcohol, drugs, medical doctor prescription drugs and its paraphernalia, regardless of its legitimacy. Also, carbonated instrument, pipe, generating bubbles instruments, evaporation instruments and its contents, medical drugs, and pharmaceuticals.
  5. Job advertisements where the member (seller) is hiring or referring directly.
  6. Mailing lists and personal information including - e-mails or mailing lists that contain personal information such as names, addresses, phone numbers, fax numbers and e-mail addresses.
  7. Non-commercial information, such as personal information.
  8. Advertisements for the purposes of collecting the user information, or searching for individuals or marketing information.
  9. Real estates or any matters related to it.
  10. Wildlife and animal products, including:
    1. Any animal (including any animal parts, for example: animal skin, leather, internal organs, teeth, claws, shells, bones, tusks, ivory and other parts) that are protected by the International Trade in Endangered Species of Wild Fauna and Flora Convention (CITES) or any other law or a local system.
    2. Products made using any part of /or containing any content extracted from sharks or marine mammals.
    3. Products made from cats, dogs, bears, or any of their manufactory equipment.
  11. Illegal materials including materials that encourage international illegal activities such as firearms, ammunitions, and high-capacity ammunitions stores…etc
  12. Aggressive products and offensive products whether racist, religious, racial, or that encourage or support hatred, violence, or support any organization that adopts these trends.
  13. Lottery and gift advertising, money withdrawals, contests, stock and bonds and investments benefits and other commercial papers.
  14. Dangerous materials or which contains dangerous contents and flammable compressed gasses.
  15. Pornography, including text, graphics, sounds, pictures, material or other product containing pornographic content, or sexual nature materials.
  16. Stolen property from a person or organization.
  17. Products or services that violate intellectual property rights, or that constitutes a violation of patents for another person, or trademark, or copyright, or trade secrets or other intellectual property rights, including but not limited to, fake products.
  18. Parts and remnants of the human body, such as organs or human body tissues, including sperm and eggs, kidneys, blood, bones, viscera, bodies, and any other parts.

Notice: This is not a comprehensive list in and of itself, as it is updated continuously. And if you (member/seller) are unsure of the product that you want to include on the site in terms of suitability of the product or its legitimacy, then please contact customer service department