About Us

THE NEW WAY TO SUCCESS

We aim to build the future infrastructure of commerce in the Middle East, and North Africa. We envision future business ideas becoming reality through our website and services.

WHO WE ARE

Madad Services LLC is a HoReCa business-to-business e-commerce marketplace that was created to revolutionize today’s trading market by interconnecting suppliers and manufacturers with Hotels, Restaurants, and Café Shops across Saudi Arabia and beyond. Our concept is simple; we don’t sell products, instead, we offer a web platform that facilitates the exchange of goods.

Our goal is to digitize the regional trading market and help businesses grow through internet technology.

OUR MISSION

To be genuinely client-centric, while making business-to-business trading experience seductively convenient and more efficient, by facilitating a trading platform that connects local and global suppliers with domestic and overseas buyers.

OUR HISTORY

The 1st place winner at MITEF competition as the best startup in KSA for the year 2017.

OUR VALUES

The following three values serve as the foundation of our culture, and guide everything we do:

Our people thrive on the challenge to excel in all environments. Their dedication to customer service and satisfaction in our greatest strength.
We aim to business in a consistent and transparent way with all our clients. Our reputation for integrity and fair dealing is vitally important in winning and retaining the customer trust.
Our determination to produce superior technology is the basic for our competitive advantage.

Customer Satisfaction

A loyal customer is one that has had a satisfying experience. Madad Services LLC defines satisfaction as follows:

QUALITY

Do it right the first time, every time

AVAILABILITY

Exists in a real-time operating environment.

ADVISORY

Data analysis of the increasingly complex buyer journey.

PARTNERSHIP

Focuses on cooperating with its clients in order to assure the delivery of the highest level of service.

OUR PARTNERS IN SUCCESS